Terms & Conditions

These Terms & Conditions apply to all orders placed through our website. By accessing our website and placing an order, you agree to be bound by these Terms & Conditions.

1. General Information

This website is operated by us. Throughout the site, the terms “we”, “us” and “our” refer to the website operator.
We reserve the right to update, change, or replace any part of these Terms & Conditions at any time.

2. Products and Availability

  • All products are subject to availability.

  • We reserve the right to limit quantities or discontinue products at any time without prior notice.

  • Product images are for illustrative purposes only; actual products may vary slightly.

3. Prices and Payment

  • All prices are displayed in EUR.

  • Prices may be shown with or without VAT, depending on customer type and delivery country.

  • Shipping costs are calculated and displayed at checkout.

  • We reserve the right to change prices at any time without prior notice.

Payment must be completed before an order is processed and shipped.

4. Orders

  • By placing an order, you confirm that all information provided is accurate and complete.

  • We reserve the right to refuse or cancel any order, including in cases of pricing errors, suspected fraud, or stock issues.

  • Order confirmation does not constitute acceptance until the order has been dispatched.

5. Delivery

Delivery times are estimates only and are not guaranteed.
We are not responsible for delays caused by courier services, customs clearance, incorrect delivery information, or circumstances beyond our control.

Please refer to our Delivery Policy for more details.

6. Returns and Refunds

Due to the nature of food and consumable products, returns are generally not accepted unless items are damaged, defective, or incorrect.

Please refer to our Refund and Returns Policy for full details.

7. B2B Customers

  • Wholesale (B2B) access is granted at our discretion.

  • We reserve the right to modify pricing, terms, or access for B2B customers at any time.

  • B2B customers may be subject to different pricing, minimum order quantities, and payment terms.

8. Liability

We shall not be liable for:

  • indirect or consequential damages

  • loss of profit, business, or data

  • delays or failures beyond our reasonable control

Our total liability shall not exceed the value of the order placed.

9. Intellectual Property

All content on this website, including text, images, logos, and graphics, is our property and may not be used or reproduced without prior written consent.

10. Governing Law

These Terms & Conditions are governed by and construed in accordance with applicable European Union and local laws.

11. Contact Information

If you have any questions regarding these Terms & Conditions, please contact us at:
info@poppingboba.eu